School Policies

School Calendar

The following holidays will be observed by the school and classes will not be held. Holidays are not counted as part of the contracted time schedule.

Observed Holidays
  • New Years Day
  • Labor Day
  • Thanksgiving
  • Independence Day
  • Christmas
  • Memorial Day

Refund Policy

Should the student’s enrollment be terminated or should the student withdraw for any reason, all refunds will be made according to the following refund schedule.

Students who wish to cancel their enrollment in a program or at the school must do so in writing. The request must include the date of withdrawal and must be dated and signed by the student. This letter must be received within one week of the withdrawal (5 business days) to receive tuition reimbursement for that week. Tuition reimbursement will begin the week the notification is received. It is best to hand deliver the withdrawal letter and have a copy signed by the admissions officer or mail the letter by Certified Mail.

All monies will be refunded if the applicant is not accepted by the school or if the student cancels within three (3) business days after the enrollment agreement is signed by both parties, even if instruction has begun.

Cancellation after the third (3rd) business day, but before the first class, will result in a refund of all monies paid, with the exception of the application and registration fees.

Withdraw after attendance has begun is based on the following refund policy for all modules. The modules at the Home Inspection Institute are 2 days each over a one week period, excluding holidays. Each day is 7 instructional hours in length. There are 14 hours for each module. An instructional hour is defined as 60 consecutive minutes of which a minimum of 60 minutes is dedicated to instruction.

Reimbursement Scale

If withdrawal or cancellation occurs: The School Will Retain

  • During the first module. 10% of the tuition
  • During the second or third module. 20% of the tuition
  • After the third module but prior to completion of 50% of the tuition
  • the fifth module.
  • After completion of more than five modules 100% of the tuition

A student who has a student loan and withdrawals from the program is responsible for notifying the loan institution of withdrawal from the school. This notification should be done in writing. It should include the date of withdrawal, the student’s social security number and signature. Students should maintain a copy of this letter for their files. The Home Inspection Institute encourages the development of good business practices in their students. It is to this extent that we remind the withdrawing student that the date of withdrawal on the letter to the director must be the same date as on the letter to the loan institution.

Leave of Absence Policy

Students will be granted a leave of absence upon request. The following guidelines must be adhered to:

  1. The request for a leave of absence must be submitted to the attendance officer in writing.

  2. The request must have the date that the student will begin the leave and the expected date of return to classes.

  3. Leaves of absence will be honored within the student’s Enrollment Agreement contract and will not extend beyond the contract. Should a leave request take the student beyond the contracted completion date, the student may be subject to re-entry under a new contract or an amended contract. If the student does not re-enter within the contracted schedule and does not arrange for a contract amendment then the student’s contract will be terminated. When appropriate the student may be entitled to a refund in accordance with the school’s refund policy.

Note: Each individual situation will be handled privately. The school will make every effort to help students meet their educational goals. It will be necessary to meet with the attendance officer before returning to class. Leave of absences that extend beyond the original contract may be subject to additional tuition costs.


The Home Inspection Institute records the daily attendance of each student in accordance with New Jersey guidelines. Records of student attendance will be kept on file and are available for student review. This school requires students to be in attendance for 100 percent of the program. Program certification rules require 100% attendance of all 140 hours of classroom training and 16 field inspections or 40 hours of field mentoring.

Cutting Class

Hours lost due to cutting class will be recorded as absences. Students are responsible for making up time lost, class work, and assignments. Time and lessons missed must be made-up in order to meet the minimal attendance and graduation requirements. Students will need to meet with the attendance officer before returning to class.

Make-up Work

In order for students to meet their educational goals they must receive instruction in all aspects of the program. Classes missed due to absences or a leave of absence need to be made up. The student must makeup missed classes and assignments within the completion of the next trimester.


Developing good work ethics is an important part of the training at the Home Inspection Institute. Students arriving late for class are interrupting the instructor and other students. The following recording system will be used for tardiness.

  • 1 to 15 minutes late will be counted as 15 minutes late

  • 16 to 30 minutes late will be counted as 30 minutes late

  • 31 to 60 minutes late will be counted as 1 hour late

Since tardiness is recorded as an unexcused absence it is the responsibility of the student to make up lost time and assignments. The Home Inspection Institute encourages students to plan to arrive at the school at least 10 minutes before the start of class.

Code of Conduct

The following conduct is unacceptable and will not be tolerated:

  1. All forms of bias including race, ethnicity, gender, disability, national origin, and creed as demonstrated through verbal and/or written communication and/or physical acts.
  2. Sexual harassment including creating a hostile environment and coercing an individual to perform sexual favors in return for something.
  3. All types of proven dishonesty, including cheating, plagiarism, knowingly furnishing false information to the institution, forgery and alteration or use of institution documents of identification with intent to defraud.
  4. Intentional disruption or obstruction of teaching, research, administration, disciplinary proceedings, public meetings and programs, or other school activities.
  5. Physical or mental abuse of any person on school premises or at functions sponsored or supervised by the school.
  6. Theft or damage to the school premises or damage to the property of a member of the school community on the school premises.
  7. Failure to comply with directions of institutional officials acting in the performance of their duties.
  8. Violation of the law on school premises in a way that affects the school community’s pursuit of its proper educational objectives. This includes, but is not limited to, the use of alcoholic beverages and/or controlled dangerous substances on school premises.

Conditions for Dismissal

Students may be dismissed from the school for the following reasons:

  1. Not adhering to the school’s rules, regulations, policies and code of conduct
  2. Not completing a missed module(s) within the next trimester.
  3. Not meeting financial responsibilities to the school

The school director will notify the student in writing should it become necessary to dismiss the student. The dismissal letter will contain the date and the reason for dismissal. It is the responsibilities of the dismissed student to notify the appropriate institution should the student have a student loan or is receiving financial aid. Prepaid tuition will be refunded according to the school’s refund policy.

Re-Entry Policy

Students that have been dismissed from the school and are requesting re-entry must put the request in writing to the school director. Depending on the reason for dismissal the student may be able to reapply to the school for readmission. In cases where the student was dismissed for excessive absences or financial concerns it may be possible to re-enter within the same school term

Credit for Previous Training

The Home Inspection Institute is committed to helping the student reach his or her educational goals as quickly as possible. However, technology changes rapidly and what was learned in an earlier program may no longer be applicable. To ensure that our students graduate with the skills necessary to achieve success in the workplace we will give recognition for previous training only after the student has taken and passed a program proficiency test. The minimum passing grade is 75 percent proficiency on the tested information. Students wishing to receive recognition for previous training must show proof of previous training.

Student Complaint/Appeal and Resolution Policy

Students who have a complaint or who would like to appeal a dismissal must make an appointment for an interview with the school director. The written request should include the following information:

  1. Student’s full name, social security number, and current address
  2. A statement of the concern including dates, times, instructors, and if applicable, other students involved
  3. Date of complaint letter and signature of the student
  4. Three dates in which the student would be available for a meeting with the school director and/or appeal panel. These dates should be within 10 business days of the complaint.

The school director will notify the student in writing of the appointment date in which the concerns or appeal will be addressed. Every effort will be made to bring an amicable closure to the concern. The student will be notified in writing within five business days of the outcome of the meetings. The decision of the director is final. Should the contract be cancelled by either the student or the school the date on the complaint letter will be used as the date to calculate any refund in accordance with the school’s refund policy.

Grading System

Each of the ten modules includes a mid-term exam, a final exam and several in-class quizzes. Each student is expected to complete the mid-term exam before the Sunday (2nd) class. Each Sunday class will commence with a review of themed-term exam. The final exam will be completed and reviewed at the end of the Sunday (2nd class). Grading is dependant on attendance and participation because the explicit grading is administered by the EBPHI 2007 EXAMINATION BOARD OF PROFESSIONAL HOME INSPECTORS® National Home Inspector Examination®.

Incomplete Grades

Incomplete grades are given when a student is unable to complete a course/module because of illness or other serious problems. An incomplete grade may also be given when through negligence or procrastination students fail to turn in work or take examinations. Students who withdraw and are passing the program will be given a WP (withdrew passing).

Withdrawing from School

Students must fill out a withdrawal notification and submit it to the school director. This document must contain the student’s name, student ID number, and date of withdrawal. All financial obligations on the part of the school and the student will be calculated on the withdrawal date. It is the student’s responsibility to withdraw officially from the school. Failure to withdraw formally may result in failing grades, breech of contract, dismissal and additional financial obligations.

Student Records

Student records will be maintained by the school until the school closes. At that time, records will be forwarded to the New Jersey Department of Labor and Workforce Development. Upon graduation, students will be given a copy of their records. These records should be maintained indefinitely by the student. The records that the school will maintain are as follows:

  1. Attendance records
  2. Academic progress and grades
  3. Financial records
  4. Placement data
  5. The Enrollment Agreement
  6. Record of credit given for previous training
  7. Records of meetings, appeals, disciplinary actions and dismissals
  8. A copy of the graduation certificate(s) from this school

Student records are maintained by the school secretary and are available for review by the student at any time. Students are encouraged to submit updates to their records, such as address changes and/or changes in financial aid. All records are private and are handled with confidentiality.